Blister Tray Packaging FAQs | Find Answers Quickly
We’ve compiled the most frequently asked questions from our customers, covering all aspects of blister tray design, materials, manufacturing, and the partnership process. We hope these detailed answers will help you better understand our services and products.
Can I get a Blister Tray sample to check the quality first?
Yes. After you approve the design and mold costs, we will produce a sample for you. You can fully test and verify the sample before mass production to ensure it meets your requirements.
What's your Minimum Order Quantity (MOQ)?
The MOQ depends on the specific tray design, material, and production process. Please contact us with your project details for specific information.
How long does the entire customization process take?
The total time varies with project complexity. Typically, it takes a few days to a week for design and prototyping, with mass production time depending on the order quantity.
How is the mold cost calculated?
The mold cost is a one-time fee, determined by the mold’s complexity and size. We’ll provide a detailed quote after the order is confirmed.
Is the mold cost refundable?
Mold costs are generally non-refundable, as the mold is custom-made for your product. However, if the order volume reaches a certain scale, we can discuss a partial mold fee reduction.
What material certifications do you offer? For example, food-grade or medical-grade?
Our materials comply with strict industry standards. We can provide corresponding certification reports, such as FDA/SGS reports for food-grade materials or relevant certifications for medical device production, ensuring product safety and compliance.
How do you handle damage during transit?
We use high-strength outer packaging and professional packing methods to minimize transit risks. If any damage occurs, please take photos immediately and contact us; we will assist you with a solution.
Can I make changes to the product dimensions or design after mass production has started?
Once mass production has begun, changes to dimensions and design are very difficult and may incur additional mold fees. Therefore, please carefully check all details during the sample approval stage.
How do you handle excess inventory or phased shipments?
We can provide warehousing services based on your needs. You can choose to pick up or ship in batches, and we will securely store the excess inventory for you and ship it according to your schedule.
Do you offer eco-friendly or biodegradable blister trays?
Yes, we are committed to providing sustainable packaging solutions. We can offer blister trays made from recycled or biodegradable materials (e.g., RPET, PLA) to meet your eco-friendly requirements.
What if my product isn't stable inside the tray?
Please contact our design team immediately with detailed photos or videos of the product and tray. Our engineers will analyze the issue and propose improvements, ensuring your product is securely protected.
What are your payment methods?
Common payment terms include an upfront deposit with the final balance paid before shipment. Specific terms can be negotiated based on the order value and the nature of our long-term partnership.
Do you provide design services?
Yes, we offer comprehensive design services. You can provide a product sample or CAD drawings, and our engineers will design and optimize the blister tray solution for you.
How do you protect my product design?
We highly value our clients’ intellectual property. We will sign a Non-Disclosure Agreement (NDA) to protect your product design and all confidential information.
Can you provide material certification reports?
Yes. Our materials comply with strict industry standards, and we can provide corresponding certification reports, such as FDA, SGS, or RoHS reports.
What if I don't have design drawings, just the product?
That’s completely fine. You only need to provide a product sample, and our design team will take precise measurements and create a model to custom-design the blister tray for you.
How do you ensure the mass-produced products are consistent with the sample?
We have strict first-article inspection and in-process inspection procedures to ensure that the mass-produced items are consistent in dimensions, color, and quality with the sample you approved.
Is shipping included in your quote?
The quote typically does not include shipping fees. Shipping costs are calculated separately based on the order quantity, shipping method, and destination. We will communicate a detailed shipping quote to you in advance.
Can I use this mold for future orders?
Yes. Once a mold is created, it can be used for subsequent orders without an additional mold fee, unless there is physical damage.
Can you produce very thin blister trays?
The thickness of a blister tray depends on the material and application needs. We can produce trays ranging from 0.2mm to 2.0mm or thicker, with the specific thickness evaluated based on your product.
Can you provide anti-static (ESD) blister trays?
Yes, we have specialized anti-static materials and production processes to provide effective static protection for sensitive products like electronic components.
What is your lead time?
Typically, after sample approval and receipt of the deposit, the mass production lead time is 7-15 business days, depending on the order volume and production schedule.
Can you provide flocked blister trays?
Yes, we can produce flocked blister trays. These trays have a layer of flocking on the surface, giving them a soft texture often used for high-end jewelry and cosmetic packaging.
How do you handle customer complaints?
We have a dedicated after-sales service team. Upon receiving your complaint, we will immediately initiate an investigation and provide an initial response and solution within 24 hours.
Why should I choose you as my OEM partner?
We offer a comprehensive one-stop service with extensive industry experience, advanced equipment, and strict quality control, committed to being your reliable and efficient long-term partner.
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